Key Account Manager -Ref No. MCG00034 at SIEMENS
Dubai UAE Job Openings, Dubai UAE Job Vacancies
Goals/Mission:
- To assume full responsibility for acquisition and development of business within covered account/s. This includes strategic and operative tasks along the acquisition process (from market screening to customer negotiations. – Act as the main contact person for customers and serve as the link to the Siemens T&D organisation thereby securing customer satisfaction. – Seek and integrate new business opportunities into the organization. – Take the lead in coordinating all aspects of communication between customers and Siemens. – Steer the offer process, as well as actively promoting Siemens solutions to customers.
Tasks:
Market Screening: – Actively gather information related to the customer, for example, business opportunities, organizational and decision making processes, customers’ needs etc. – Help understand the customer and its business in order to improve competitive position with respect to business potential. – Make existing information available in the organization and assure that such information is used during all stages of the acquisition process. – Establish account business plans. Pre-acquisition: – Coordinate all activities of the capturing team during pre-acquisition (team consists of functional members from project management and engineering from related Siemens businesses. – Coordinate communication between management functions at Siemens and the account. – Ensure satisfactory response time to customer requests. – Drive vendor, sub contractor and equipment pre-qualification. Offering: – Actively promote Siemens solutions in the offer phase (with support of tendering and engineering staff). – Set price in line with management and coordinate with offering / tendering team. Negotiation / Sales.- Lead negotiations supported by the management. Project Managament / Execution: – Support project management (if necessary) during project execution by providing information, contacts etc. Networking / Customer Care.
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