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Key Account Manager -Ref No. MCG00034 : SIEMENS


Goals/Mission:

- To assume full responsibility for acquisition and development of business within covered account/s. This includes strategic and operative tasks along the acquisition process (from market screening to customer negotiations.
- Act as the main contact person for customers and serve as the link to the Siemens T&D organisation thereby securing customer satisfaction.
- Seek and integrate new business opportunities into the organization.
- Take the lead in coordinating all aspects of communication between customers and Siemens.
- Steer the offer process, as well as actively promoting Siemens solutions to customers.

Tasks:
Market Screening:
- Actively gather information related to the customer, for example, business opportunities, organizational and decision making processes, customers’ needs etc.
- Help understand the customer and its business in order to improve competitive position with respect to business potential.
- Make existing information available in the organization and assure that such information is used during all stages of the acquisition process.
- Establish account business plans. Pre
-acquisition:
- Coordinate all activities of the capturing team during pre
-acquisition (team consists of functional members from project management and engineering from related Siemens businesses.
- Coordinate communication between management functions at Siemens and the account.
- Ensure satisfactory response time to customer requests.
- Drive vendor, sub contractor and equipment pre
-qualification. Offering:
- Actively promote Siemens solutions in the offer phase (with support of tendering and engineering staff).
- Set price in line with management and coordinate with offering / tendering team. Negotiation / Sales.
- Lead negotiations supported by the management. Project Managament / Execution:
- Support project management (if necessary) during project execution by providing information, contacts etc. Networking / Customer Care.


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